English
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
1 year to less than 2 years
Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties
Transportation/Travel Information
Public transportation is available
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Repetitive tasks
Personal Suitability
Accurate; Team player; Client focus
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Youth
7 Westwinds Crescent NE suite226
Calgary, AB T3J 5H2
7 Westwinds Crescent NE
2019-10-03